Public policy
Privacy notice
Kenyan Testers is owned and operated by its parent company, Parzo Limited, which is responsible for the personal data described in this notice. This notice explains how we use personal data for customer projects, tester applications, payments, support, and marketplace safety.
Data collected
Customer records may include name, business name, county, verified email, project information, and a Kenyan M-Pesa number. Tester records may also include legal identity evidence, device inventory, experience, availability, sample work, and confidentiality acceptance.
How data is used
Data is used to create accounts, match testers, control project access, process and reconcile payments, publish reports, prevent abuse, provide support, send service notifications, and keep required audit records.
Private records
Identity evidence, full payment details, and secure project credentials are restricted to authorised roles. Customers and other testers do not receive private tester contact or identity data.
Retention and rights
Files uploaded for an unpaid order expire after 24 hours. If payment completes before that deadline, the files are kept for seven days from upload. Files added to paid orders, evidence, and identity documents expire after seven days. Expired files are removed by scheduled cleanup. Each account has a 200 MB file allowance. Account, payment, dispute, and audit records are retained as needed for service delivery and legal duties. Users may request access, correction, account closure, or deletion, subject to active disputes, legal holds, and valid record-keeping requirements.
Security
Uploads go to Uploadcare for malware checks before files can be accepted or shared. Project access is role- and assignment-based. Sensitive actions such as identity-document views and credential reveals are logged. Users should keep account credentials private and report suspected unauthorised access through authenticated support.