kenyan testers.

Sample report

Evidence organised for the people fixing the product.

This page uses demonstration data. It shows the shape of a finding, not a real customer result or a service-performance claim.

Demonstration data

REPORT OVERVIEW

Checkout journey review

Scope: account sign-in, basket, delivery details, and payment confirmation on a demonstration mobile web product.

Environment
Android 14 · Chrome 128
Evidence
Screenshots and short recordings
Status
Demonstration only

KT / DEMO REPORT / 03

Demonstration data

High severity

Checkout · Functional

Payment confirmation does not return after approval

Steps to reproduce

  1. Add an item and open checkout.
  2. Enter a valid Kenyan mobile number.
  3. Approve the payment prompt.

Observed result

The checkout stays on “Confirming payment” after approval and gives no safe recovery action.

Expected result

Show the confirmed order or explain the current payment status and next step.

Android 14Chrome 128Screen recordingReproduced twice

Every report states its limits.

Findings apply to the stated scope, environments, dates, and tester assignments. Product testing does not guarantee that every issue will be found.

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