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Sample report

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This made-up example shows how we explain a problem, the steps to repeat it and the screenshots that help your team fix it.

Example report

WHAT WE TESTED

Buying a product online

We checked signing in, adding an item to the basket, entering a delivery address and paying on an example shopping website.

Phone and browser
Android 14 · Chrome 128
Files included
Screenshots and short recordings
Status
Made-up example

KT / DEMO REPORT / 03

Demonstration data

High priority

Payment problem

Checkout stays stuck after the customer pays

How to repeat the problem

  1. Add an item and open checkout.
  2. Enter a valid Kenyan mobile number.
  3. Approve the payment prompt.

What went wrong

The page stays on “Confirming payment” after the customer approves payment. It does not tell them what to do next.

What should happen

Show that the order is paid, or explain why payment is still being checked and what the customer should do.

Android 14Chrome 128Screen recordingHappened twice

See exactly what was tested.

Your report lists the tasks, devices and dates covered. No test can guarantee finding every problem.

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